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What's Wrong With Your Car?

Tell us the symptom. We'll show you what we'd check, the likely diagnosis, the cost range, and how urgent it is — before you book. Same triage Moe runs at the counter.

Why we built this

Most shops keep their triage process behind the counter. Drop the car off, wait, get a call. Sometimes the call is a real diagnosis; sometimes it's a script-driven upsell. You don't know which until you've already paid for the diagnostic.

This page shows you the same triage Moe runs at the counter — the questions he'd ask, the conditions that change the answer, the likely cost range, and what we'd actually check before quoting parts. Before you book.

Pick a symptom up top, walk through 1–2 follow-up questions, and you'll see a likely diagnosis, a cost range, an urgency level, and the order of checks we'd run. Then book — or call us to talk it through.

This is a guide, not a diagnosis. The car has to be in front of us for that. But it's enough to know whether you should drive in today or pencil it for next week.

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Tip: after picking a date, scroll down to choose a time before tapping Next.